BBB-WMI News Releases

 
News Releases from the Better Business Bureau of Western Michigan.

Search The Entire News Archive

479 Articles
   
 
Change page: < 1 2 3 4 5 6 7 8 9 10 ... >  |  Displaying page 1 of 32, items 1 to 15 of 479.

02/07/2012

CONSUMER ALERT - Mo Money Taxes

A national tax preparation company, Mo Money Taxes, is leaving many consumers with serious questions. The home office of Mo Money Taxes is in Memphis, TN, and police there have confiscated computers and shut the business. The West Michigan location is at 101 E Broadway Ave, Muskegon Heights, MI 49444-2166, and calls to that location are being forwarded to voicemail.

02/02/2012

SCAM ALERT - GreenPoint Capital

NATIONAL BBB ALERT - An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.

01/19/2012

SCAM ALERT: Text Messages That Cost You!

Recently there have been reports of unwanted SMS (Short Message Service) texts showing up on cell phones, and the recipient being billed for them.

01/19/2012

CONSUMER ALERT - Fake BBB Email

FOR IMMEDIATE RELEASE Beware of fake complaint or request for information email claiming to be from bbb.org. If you receive an e-mail from a bbb.org address, DON’T OPEN IT! The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint, or seeking accreditation information from the company. The phishing email is sent from the multiple email addresses with the subject line “Complaint #” followed by a nine-digit number, or referencing an SBQ Form. BBB Accredited and non-Accredited Businesses have been targeted and some consumers have received the Email. The body of the email claims that the company has received a complaint, or that the BBB needs more information, and asks them to respond by directing them to click through to what is actually is disguised link to a third party website.

01/16/2012

Don’t Cruise Your Way into a Vacation Scam

Winter and spring are prime months for ocean cruises, but the Better Business Bureau of Western Michigan (BBB) advises consumers to read all of the fine print before signing up for a special cruise deal. The BBB urges consumers to be especially cautious of unsolicited mail with offers of free or discounted cruises. In 2011, the BBB received more than 1,300 complaints against cruise companies. While legitimate cruise companies do offer specials periodically, there are always those sneaky few that end up leaving consumers on the hook for thousands of dollars. Many times, scammers will send numerous e-mails, postcards, and other mailings trying to get you to call them in order to claim your “free cruise.” Don’t be fooled by professional looking websites. Gather as much information as you can about the business, and ask a lot of questions before signing on the dotted line.

12/14/2011

CONSUMER & BUSINESS ALERT - Fake BBB Email

THOUSANDS OF BUSINESSES AND CONSUMERS ARE BEING EFFACTED BY THIS! Beware of fake complaint email claiming to be from bbb.org If you receive the fake complaint Email, DON’T OPEN IT! The Better Business Bureau is warning businesses to beware of a malicious email that pretends to be from the BBB about a complaint filed against the company.

10/03/2011

111003a BBB Joins National Effort to Highlight Child Identity Theft Protection and Education

Arlington, VA – October 3, 2011 – Child identity theft is a growing crime that is causing damage to the pristine credit reports of children. Hundreds of online businesses are finding inactive Social Security numbers online – most of which are assigned to children under the age of 18 who have not started using them yet. These scammers are then selling the numbers under different names to help people establish fake credit. Protecting your child’s innocent, clean record is something that every parent needs to do.

10/03/2011

111003b Layaway Now for Later: BBB Advice on the Layaway Process

The current economy has left many shoppers on a budget and searching for more affordable methods of paying for big-ticket items and holiday gifts. This holiday season, many families will be turning to alternate forms of payment to make ends meet. With many stores offering layaway services, Better Business Bureau is offering advice on how to use this payment plan in lieu of credit cards.

10/03/2011

111003c Guide to Gift Card Giving: BBB Advice for Purchasing Valuable Gift Cards

With the holiday season right around the corner and the economy putting the squeeze on budgets, many shoppers are going to be looking for the best gift options this holiday season. For those looking to give gift cards to family and friends, BBB is recommending that you do your research before purchasing a gift card.

07/19/2011

110719a Is Retirement in your Future

Having an alternate plan for retirement is becoming the norm today. With the changes in retirement rules and the fact that employees are cutting back on what they contribute to an employee’s retirement, consumers now realize they must take more personal responsibility for their retirement finances. In this economy, how do you go about making sure you will have the finances needed for a secure retirement?

07/19/2011

110719c Keep your business savvy - QR Codes

Quick Response codes, or QR codes for short, are popping up everywhere these days. From magazine ads to store windows, QR codes are the fastest way to get your tech-savvy customer to your business’ website. BBB offers some “quick” tips for businesses considering implementing Quick Response (QR) codes for their business.

07/19/2011

20110719c Don't Fall Victim to Cell Phone Data Charges

Nowadays, cell phone users are surfing the web, receiving emails and watching movies all on their smartphone with just the click of a button from just about anywhere. However, when traveling abroad, many consumers fail to recognize that their data plan is constantly in use even when they think their phone isn’t. Better Business Bureau is advising consumers to either turn off their phone or make the necessary data arrangements with their cell phone provider to avoid thousands of dollars worth of data charges while traveling abroad this summer.

07/19/2011

20110719e Summer Months Bring Highest Rates of Burglaries

The summer months are the perfect time for a vacation getaway. Unfortunately, they are also the perfect time for a home robbery. According to the FBI, the summer months of July and August have the highest rates of burglaries. Better Business Bureau is advising homeowners, who are looking to secure their property this summer, to do their research when picking a home security system.

05/03/2011

110503a BBB Warns of Phony Acai Berry Weight Loss Products

In conjunction with the Federal Trade Commission’s (FTC) recent lawsuits on acai berry weight loss products, Better Business Bureau is warning consumers to be wary of phony “news” announcements of free trial offers for online diet pills.

05/03/2011

110503b BBB Advice on Keeping Pesky Bed Bugs at Bay and out of Your Home

It appears that the bed bug infestation has hit homes once again. These pesky little critters are not only latching onto your beds, but to your wallets as well. Some self-proclaimed bed bug eradicators are coming into your home with the intention to only take your money and not actually rid you of your critter problem. The Federal Trade Commission (FTC) and Better Business Bureau are advising consumers on ways to ultimately prevent bed bug infestations from stepping “foot” in your home.