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03/18/2013
Fake pharmacy websites may put unauthorized charges on your credit card, sell prescription drugs that are from outside the country, counterfeit, pharmacologically-inactive or the wrong dosage.
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03/06/2013
If you’ve decided it’s time to give your home a facelift, or if you are just in need of repairs, Better Business Bureau can help you find a trustworthy contractor.
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02/08/2013
National Consumer Protection Week (NCPW) is March 3-9, and government organizations and nonprofits across the country are offering consumers a wealth of tips and information.
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12/21/2012
The BBB advises parents to buy toys that are safe and age-appropriate to avoid injuries to children.
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03/13/2012
Two important consumer alerts today: #1 Michigan’s Attorney General alleges that from July 2006 through January 2012 API Worldwide Holdings and its operators ran a Ponzi scheme promising huge returns on investments. #2 WOOD-TV ran an important story recently about the safety of used cars that were involved in accidents.
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02/29/2012
The Better Business Bureau has participated with many other organizations to provide data for the FTC’s Consumer Sentinel Network. This is the most complete report and database available on consumer protection in the United States.
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02/02/2012
NATIONAL BBB ALERT - An advanced fee loan company, GreenPoint Capital located in Lansing, Michigan, has been named by four consumers contacting the BBB, inquiring about their business practices. One consumer informed the BBB that GreenPoint Capital did not honor the contract she made with them after paying $800.00 by wire transfer. The consumer was told a $5000.00 loan would be in her account on 1/31/2012. The money was not provided, and the company representative called to ask for another $800.00, saying they needed more security on the loan. This consumer says GreenPoint Capital took everything she had plus money she borrowed from someone else to get the $800.00 to take out a loan.
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08/31/2011
With complaints over debt collection practices skyrocketing, consumers in Missouri and Illiois are urged to protect themselves against bogus and unscrupulous collectors.
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06/15/2011
Last month, FTC filed an action against online marketer, Jesse Willms, who allegedly made over $450 million from consumers worldwide. His companies allegedly lured consumers using “free” or “risk-f
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08/02/2010
August 2, 2010 – Grand Rapids, MI – In the past three years, more than 53,000 customers have complained to the Better Business Bureau about satellite TV providers, with 39,000 of those complaints filed against DirecTV and 13,000 filed against Dish Network. Many complaints stem from fees and terms outlined in the customer agreement and the BBB recommends that TV viewers planning to make the switch to satellite should read the fine print closely.
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08/02/2010
Once again, the BBB of Western Michigan warns regional consumers that a false postcard from:
Express Package Delivery
PO Box 820
Whitehouse TX 75791
Phone: (877) 766-1235
requests the recipient to call that number and includes a false package and tracking number. The offer is probably a scam like notice to try to sell travel or other non-ordered items. This same type offer is sent during the Christmas holidays and caused many west Michigan consumers to respond.
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08/02/2010
Fraud targeting senior citizens is a growing concern as millions have fallen victim to scammers. The Better Business Bureau encourages families to keep the lines of communication open with their elders regarding finances and to recognize some common cons targeting senior citizens.
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06/14/2010
Come on people; “advance fee loans” are a long term problem. “NEVER” send money to have to “secure” a loan. How many times do we have to report this before cash strapped consumers will check out all offers at www.bbb.org.
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04/30/2010
Even though consumers are more likely to use a small business that has a web site, most small businesses still haven’t taken the time or money to create one. The Better Business Bureau recommends that small business owners ask themselves four questions to help decide whether building a web site should become a top priority.
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04/01/2010
Complaints to Better Business Bureau about airlines increased by more than 170 percent in the last five years. But good news is on the horizon. New rules and regulations go into effect this month to better protect consumers.
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