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09/24/2012

What to do When a Collection Agency Starts Calling

If you use credit cards or owe money on loan, you are considered to be “in debt.” If you fall behind on a payment to your creditors, you may be contacted by a debt collector. Your Better Business Bureau has received close to 50 complaints in the past month against collection agencies and is reminding consumers about their rights.

09/05/2012

Do Your Research before Driving into an Auto Repair Scam

While most auto repairmen are honest and forthcoming, consumers need to be on the lookout for those that are trying to make a quick buck. Better Business Bureau is advising consumers to do their research before turning their car over to an auto repair service.

03/13/2012

CONSUMER ALERT: Two important alerts today!

Two important consumer alerts today: #1 Michigan’s Attorney General alleges that from July 2006 through January 2012 API Worldwide Holdings and its operators ran a Ponzi scheme promising huge returns on investments. #2 WOOD-TV ran an important story recently about the safety of used cars that were involved in accidents.

06/15/2011

FTC files suit against online marketer: BBBs vital to FTC effort

Last month, FTC filed an action against online marketer, Jesse Willms, who allegedly made over $450 million from consumers worldwide. His companies allegedly lured consumers using “free” or “risk-f

05/03/2011

110503e BBB Travel Tips to Ensure a Safe and Timely Flight

With summer just around the corner, many consumers are beginning to plan their vacation getaway. While dreaming of island sun, many travelers fail to factor in the uncertainties that come with flying, such as unpredictable weather patterns, aviation system issues, maintenance or crew problems into their travel plans. BBB, along with the U.S. Department of Transportation, are advising vacationers to plan ahead when traveling this summer to ensure safety and timeliness.

04/11/2011

110411b BBB Urges Consumers to Make Smart Solar Eneregy Investments

With warm weather approaching and many consumers looking to stick to a budget when making home improvements, many are turning to green solar energy as a solution. BBB advises consumers to be smart about investing in any home improvement project.

09/01/2010

100901b Find a Roofer You Can Trust and Avoid Fraudulent Storm Chasers

Your home can take a serious beating when a big storm hits and finding a roofing contractor you can trust isn’t always easy. Storm chasers and other door-to-door salesmen often peddle dubious deals that can cost homeowners thousands of dollars and create serious headaches. The Better Business Bureau recommends doing your research to avoid getting ripped off by an untrustworthy roofer.

08/09/2010

You Too Can Donate Like A Billionaire

August 9, 2010 - Grand Rapids, MI - Forty billionaires have pledged to donate a substantial portion of their wealth to charity with the hope of inspiring others to donate to worthy causes as well. While the dollar amount might be less, the BBB National and Local Charity programs encourages everyone to give like a billionaire by researching any charity fully before making a donation.

07/01/2010

100701b Don’t Get Sucked in By Deceptive Air Duct Cleaners

Local ads offering a low price on air duct cleaning can seem like a great deal with minimal risk. While most companies are on the straight and narrow, the Better Business Bureau warns consumers to beware of air duct cleaning businesses that employ bait and switch tactics or try to scare the homeowner into thinking they have a serious health-threatening mold problem.

04/01/2010

New Rules Go Into Effect to Protect Air Travelers

Complaints to Better Business Bureau about airlines increased by more than 170 percent in the last five years. But good news is on the horizon. New rules and regulations go into effect this month to better protect consumers.

06/01/2000

FTC - Heating and Cooling Your Home

Heating and cooling systems are some of the most important investments you'll ever make in your home. Whether you're buying a new house, renovating an old one or making an emergency purchase because "old faithful" finally conked out, there's a lot riding on the choices you make: Your comfort and safety are at stake, but so is your wallet.

07/01/1999

FTC - Avoid a School Break Bust

Planning a school break trip? A sunny beach? A foreign country? Skiing? If you're using a special tour package, you may think everything's taken care of. How sure are you?

07/01/1996

FTC - Taking the Scare Out of Auto Repair

Presented by the Federal Trade Commission, the National Association of Attorneys General and the American Automobile Association. The best way to avoid auto repair rip-offs is to be prepared. Knowing how your vehicle works and how to identify common car problems is a good beginning. It's also important to know how to select a good technician, the kinds of questions to ask, and your consumer rights.


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