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06/06/2013
BBB is alerting area seniors and caretakers to be wary of phone calls or voicemails from a company offering a “free” personal alarm system. BBB Serving Western Michigan has reported an influx of inquiries in recent days about a company using a variety of different names such as “Medical Emergency,” “Medical Alert Company,” “First Alert Company,” “Life Alert USA,” and “Medical Alarms Hewlett.” The company claims to be offering a “free” medical alert system and tells the listener that the system will be provided to them because a family member or a friend believes they should have it, and that the system and shipping is already paid for. In many cases, seniors who have provided their bank account or credit card information to “verify” their identity have found they were charged the monthly service fee, usually around $35.00, then the system never arrived or they had trouble returning it and obtaining a refund.
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06/05/2013
BBB warns consumers to be on the lookout for smishing scams
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06/04/2013
Grand Rapids, MI – June 4, 2013 – Bad customer service, no shows, and poor sales practices should not be part of a quality drivers education program. But, in reality, those are the complaints being received by the Better Business Bureau serving Western Michigan.
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05/29/2013
Grand Rapids, MI – May 29, 2013 – ATM card skimming is an ongoing problem. Thankfully, few crimes are on the scale of the recent theft of $45 million from ATM machines in 26 countries, accomplished through hacking and deletion of withdrawal limits. However, there are more and more smaller scale ATM scams impacting consumers virtually every day. These may range from hacking into financial systems to installing false card reading devices at point-of-sale terminals.
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05/28/2013
BBB offers tips on using your home for short-term rentals
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05/27/2013
Memorial Day is a time to honor those who serve and remember those who have died in war. But sadly, it has also become a key opportunity for scammers to target those who are serving or have served their nation, especially elderly veterans.
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05/23/2013
The Better Business Bureau (BBB) is warning West Michigan businesses to beware of a yellow page directory invoice being faxed and mailed to area businesses.
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05/22/2013
Grand Rapids, MI - May 22, 2013 - Apparent bargain-priced vacations may be presenting only a portion of the customer-cost story. The Better Business Bureau serving West Michigan advises consumers to carefully investigate and compare vacation plans, as well as ask questions about extra fees that could significantly impact your vacation budget.
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05/21/2013
In the wake of the devastating tornadoes that ripped through Oklahoma yesterday, and in north Texas last week, Better Business Bureau and BBB Wise Giving Alliance have issued tips to help donors make smart giving decisions and to avoid scams.
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05/20/2013
BBB warns consumers about aggressive door-to-door salespersons showing up this summer
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05/09/2013
BBB is urging all consumers and businesses to pay close attention to a Cyber Security Advisory issued by the Federal Bureau of Investigation regarding a vulnerability in Microsoft’s Internet Explorer 8 browser(IE8)
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05/06/2013
FCC 'Bill Shock' Rules Require Alerts About Overages for cell phone users - April 17, 2013 announcement.
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05/02/2013
The BBB has 9 tips to help parents find safe, reliable and satisfying summer camps for children.
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05/01/2013
BBB tips for consumers looking to hire a mover
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04/30/2013
BBB finds award notifications for airline tickets or cruises are promotions for high pressure sales pitches for expensive travel clubs that don't deliver promised savings, with costs for promotions.
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